Some of you are just about to embark on a language exchange and so we thought that, for those who are new to this, it was important that you had a system to follow.
What we have done is to use our experience of having talked to lots of people via Skype to develop what we call the Protocol. This is just a list of a few important things that you can do to be sure that you keep your partner and that you get the best learning experience possible.
Even if you are a old hand at chatting, there may be some things that are worth taking not of!